vulnerable, you know, when a fire has taken place, something that has essentially made them, you know, forced them out of their home, the humanity, and the dignity with which you treat every individual is something that comes through. and i think the sense of empathy is very real, and i think it's not so much what you do, what you say sometimes, but how you do it, how you say it. and just on behalf of the dozens and dozens of people in my district that you have helped, and that you have really given them a sense of belief in government and what government can do, thank you from the bottom of my heart. >> thank you. >> president chiu: supervisor wiener. >> supervisor wiener: thank you. i think one of the hardest parts of this job is when the fires happen, and you get notified, and just knowing the impacts that it has on people's lives.